Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Fireplace Services in Leesburg: What to Know First
Famco fireplace service in Leesburg typically runs $189-$425 for diagnostics and common repairs like damper replacement, gas valve service, or firebox repointing, with most jobs completed in one visit under two hours. We’re an independent Famco service provider, which means we carry the parts that actually fail on these units and we document everything on camera before quoting a dollar. If you own a Famco fireplace and something’s not working right, this page tells you what it probably is, what it costs, and how we’ll prove the fix. Call (571) 601-3174 and you’ll reach a live person, not a voicemail.

What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
How Famco Products Fail - and How We Fix Them
- Famco T-Series dampers seize at the hinge plate. The cast-iron hinge corrodes from condensation inside the flue, especially in Leesburg’s humid summers followed by cold snaps. The damper won’t fully open or close, and you’ll feel a draft or smell smoke. We free or replace the hinge assembly, then shoot the repair on camera so you can see the movement before we call it done.
- Famco gas log sets develop uneven flame patterns from clogged burner ports. These burners sit low, and the front ports collect dust and pet hair that creates yellow, sooty flames instead of clean blue. We pull the burner, ultrasonic-clean the ports, and verify the air shutter setting against the unit’s spec tag.
- Famco fireplace inserts show thermocouple fatigue after eight to ten years. The thermocouple sits in the pilot flame constantly, and over time the millivolt signal drops until the pilot won’t stay lit. We test the millivolt reading with a meter, not guesswork, and replace only what the numbers say is failing.
- Famco refractory firebox panels crack along the side walls. The panels are made to a specific density, but they’re rigid, and the firebox expands at a different rate than the surrounding masonry. We replace with matched-density panels and leave an expansion gap that prevents the next crack.
- Famco fireplaces built before 2015 often have undersized throat dampers for their flue diameter. This causes backdrafting when the fire gets going or when the furnace kicks on and competes for air. We measure both openings and correct the ratio with a properly sized damper or a flue extension, then run a smoke test to confirm the draft direction.
Our Famco Fireplace Services Process

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You call, we answer. We ask what the fireplace is doing and what model or serial number you can find on the rating plate. We schedule a window that works, and send a text when the technician is on the way.
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Camera inspection first, every time. The tech runs a camera down the flue and across the firebox before anything is touched. You watch the footage on the spot, not after the fact. This is NFPA 211 Level 2, and it’s been our default since 2009 under Haven Standard Clause 4.
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Written price before work starts. The tech shows you what the camera found, explains what it means, and hands you a written scope with a written price and written warranty. Nothing starts until you say yes to a number you can read.
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Parts decision. Where OEM Famco parts are available at honest prices, we use them. Where a quality aftermarket part from our network suppliers performs equally and costs less, we tell you that too. You decide with the numbers in front of you.
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Repair, test, document. The fix is done, then tested under real conditions: a full burn, a draft check, a carbon monoxide reading near the fireplace. You get a photo record of the completed work, not just a receipt.
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The 365-Day Done Right Promise applies. If something we fixed doesn’t work right, we come back and make it right. That’s in writing, not a handshake.
Before
AfterWhat Famco Fireplace Services Cost in Leesburg
Here are the ranges we quote most often for Famco units in Leesburg:
- Diagnostic visit with camera inspection: $189 (credited toward repair if you proceed)
- Thermocouple or pilot assembly replacement: $240-$320
- Burner cleaning and air shutter adjustment: $210-$280
- Damper hinge repair or replacement: $275-$425
- Firebox panel replacement (one side): $350-$575
- Full gas fireplace service and safety check: $265-$385
What moves the price is access, the specific model’s parts availability, and whether the flue needs additional work the camera finds. Every quote is written before work begins, and we never give a number over the phone we won’t stand behind in writing. Call (571) 601-3174 for a free estimate on your Famco unit.
Why Leesburg Homeowners Call Level Two Chimney Leesburg for Famco Work

We’ve inspected and cleaned over 38,000 chimneys since 2009, and the Famco units in Leesburg neighborhoods like Exeter, Potomac Station, and the older streets near Balls Bluff Battlefield have a repeat pattern: neglect shows up slow, then all at once. Our technicians are background-checked and uniformed, and every one of them can explain what they found using the camera footage, not a diagram from a manual. When a Famco part is discontinued or backordered, we can pivot to quality alternatives from DuraFlex, HeatShield, or Gelco through our buying network, which keeps the price honest instead of inflated by scarcity. Corrine Halstead runs our Leesburg operation, and she’s known for showing customers the camera footage herself and pointing out exactly what was found and what it will cost before any paperwork moves. Her rule is simple: the camera doesn’t lie, and neither does the price she writes down before she starts.

FAQs
We’re an independent Famco service provider, not an authorized warranty station, so we don’t bill Famco for warranty work. If your unit is under manufacturer warranty, we’ll give you a written diagnostic report and photo documentation you can submit to Famco, then complete the repair using OEM or equivalent parts at our standard written pricing.
Most common Famco repairs like thermocouple replacement, burner cleaning, or damper hinge work are completed the same visit, typically within two hours of arrival. If a specific part needs to be ordered, we tell you the lead time and the price before you commit. Call (571) 601-3174 and we’ll give you a straight answer about your model.
Some are, some aren’t. Famco’s T-Series dampers and certain refractory panels are still manufactured, but several gas valve assemblies and pilot parts for units made before 2010 have been discontinued. When OEM isn’t available or is priced unreasonably, we source equivalent parts from our supplier network including DuraFlex, HeatShield, and Gelco, and we tell you the difference before ordering.
If the repair cost is under $500 and the camera inspection shows the flue and firebox are structurally sound, repair usually makes sense. If you’re looking at a cracked firebox, a failed liner, and a damper all at once, replacement may cost less than stacking repairs. We’ll show you the footage and put both numbers in writing so you can decide the same day.
You see the inside of your flue and firebox in real time, and you get a photo record of every finding when we’re done. That’s Clause 4 of the Haven Standard, and we’ve done it on every job since 2009. If we tell you something needs fixing, you’ll have seen it yourself before we ask for a dollar.
Written by Corrine Halstead, Owner, Level Two Chimney Leesburg at Level Two Chimney Leesburg, serving Leesburg and nearby areas.





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